Beyond Housing + Elsevier
How might we reimagine the “customer journey” of those we serve to better deliver comprehensive services that integrate all we can do to help?
NONPROFIT: BEYOND HOUSING
INNOVATION PARTNER: ELSEVIER
“Appreciated the time dedicated to thinking creatively.”
“Thinksgiving was beyond what I expected and, in addition to helping work through our partner’s challenge, my team had takeaways, as well. The [Filament] toolkit was super helpful as a guide for the day and to get us thinking in a different way, and something both teams plan to take back to our respective organizations.”